Being an adjuster requires a certain number of skills, and having these will surely boost your career and make you a successful claims adjuster. Let us have a look at these skills in detail.
One of the most important skills to have in order to succeed as an adjuster is to have a great eye for detail and the ability to investigate loss sites for damages. The better you are at investigating, the more carefully detailed your reports will be. Additionally, it is important not to miss out on any kind of damages at a loss site because that will lead to your insurance carrier sending another adjuster for re-inspection of the loss site. Having your claims re-inspected is going to look bad on your track record. Therefore, being detail-oriented and having an investigative personality will help you succeed as an adjuster.
Another important part of being an adjuster is your ability to communicate. In the entire claims process, an adjuster’s position lies at the center. From carriers to contractors, lawyers, and claimants, you need to have the ability to negotiate and deal with a variety of people. Often times, adjusters find themselves in emotionally charged situations with claimants who have suffered heavy damages. To be able to communicate and negotiate in such an atmosphere and to ensure that your carrier wouldn’t be paying a large amount is surely a skill that is highly in demand in adjusters.
As an adjuster, you will see a large number of claims coming your way. Handling multiple claims efficiently and making sure you close them in a short amount of time is one of the defining skills of a successful adjuster. Hiring managers who are scouting for independent adjusters look at your claims handling experience as one of the essential factors while deciding whether to hire you or not. Therefore, efficient claims handling is a crucial skill that you need to possess as an adjuster.
Another important aspect of being an adjuster is the ability to estimate costs that the carriers have to bear after a claim is filed by a policyholder. To be able to remain dispassionate and logical in a strenuous atmosphere and not give in to personal emotions while deriving estimations for a claimant is one of the most important skills for an adjuster. Your success hugely depends on your ability to save your carrier money in times like these. Therefore, being proficient in mathematical skills and having a problem-solving attitude is a crucial skill to have.
Strategizing And Quick Learning Skills:
In today’s fast-paced world, a lot of processes in jobs are being automated. The way in which technology is being integrated into day-to-day functions makes it necessary for anyone to be aware of all kinds of use-case scenarios. In light of this, adjusters need to be able to quickly wrap their heads around newer technologies arising in their field and strategizing accordingly. One example of this is the presence of applications like JustEZ which automate almost all of the inspection process making it easier and faster for adjusters to handle claims.
These are some of the most important skills for an adjuster to have in today’s world. Becoming an adjuster does not require having a lot of academic qualifications. However, it does require being skilled in a variety of areas and the need to keep developing them according to changes in the industry. Staying abreast of technology trends and keeping a close eye on emerging ones is the way to go for adjusters to enhance their serviceability in a growing world.